Well, that's me, lookin all happy in my dad's old armchair. Rest assured I am much older and wiser than I was in that picture.
Andy
andy(at)janked.org
Technical Skills and Knowledge
Network: Hubs, Switches, Bridges, Routers, Cisco, Extreme Networks, WAN: DSL/Frame Relay, LAN: Ethernet, BNC, LocalTalk, Wireless Fidelity (802.11a, b, and g) Premise Wiring, Power Infrastructure
Hardware: PC (Intel, AMD, etc) High Performance x86 computing, Sun Microsystems, Silicon Graphics, Apple Macintosh, NeXT
Operating Systems: UNIX: FreeBSD, Linux, NeXTSTEP, OpenSTEP, Windows, DOS, MacOS: 7, 8, 9, OSX, Server
Server Software: DNS, DHCP, File and Printer Sharing, Web, Network Monitoring
Previous Employment
Seanet Corp. - Seattle, WA March 2006 – Present
Systems Administration/Network Operation
Systems Administration in a mixed technology network: primarily responsible for all Windows based servers, ModusGate ASV-N Spamfilter, DNS changes, Server Colocation, Environmental Monitoring, and primary customer contact. Mentored support staff on best practices in the fields of network efficiency, network security, and web hosting; also continued to act as high level support for corporate clients.
Seanet Corp. – Seattle, WA May 2004 – March 2006
Senior Technical Support
Technical Support Team lead, responsible for support of customer DSL equipment, PC Software, web browsers, email clients and, FTP clients. I performed a complete restructuring of the Ethernet network for the entire department. Personally installed entire physical portion of network as well as setup of Summit48 Layer 3 managed switch. Also acted as high level support for corporate clients; which included troubleshooting ASP scripts, Ethernet networks, routers, NAT setup, and VPN.
Internet Marketing World, LTD October 2003 – May 2004
(exoticsusa.com)
Technical Support/IT Director (branch office only)
Supported office personnel in day to day office operations duties included: desktop and printer support, email support, and network support. Designed and implemented a new Ethernet network for 10 PC workstations and two laptops, as well as one multifunction scanner/printer/fax device; while moving entire operations to new office space.
Stereo Warehouse – Seattle, WA Sep. 2002 – Oct. 2003
Store Manager/General Manager: Internet Sales Dept/Service Manager/Shipping/Receiving Manager
Hired as sales associate and was quickly promoted to Service Manager after displaying high proficiency with diagnosing problems and quickly learning all manufactures RMA processes. While acting as Service Manager designed and deployed an Ethernet network serving 10 PC workstations in 4 separate buildings; also implemented a simple web presence and designed a plan to implement online sales. Promoted to Store manager after displaying highest degree of reliability and customer service and was responsible for day to day operations of physical storefront as well as online storefront and all service requests.
Quality Food Centers – Edmonds, WA Apr. 2000 – Aug. 2001
Clerk
Hired as courtesy clerk and was promoted after three months to helper clerk due to excellent customer service and willingness to work. I was promoted again to Service Center after demonstrating a high degree of proficiency with all store related computer systems: solely responsible for ordering of all cigarette products; managed film developing service; provided support to management staff for Microsoft Office, Windows and point of sale systems.
Shoreline School District – Shoreline, WA Jul. 1998 – Aug. 2001
Computer Technician
Directed rollout of 150 new iMac computers at Shorecrest High School and provided technical support to faculty, ranging from basic computer operations to using Microsoft Office, email clients, network sharing, and printing. During school year provided support to faculty at Shorewood High School. I also assisted in redeployment and complete reinstallation of a 35 machine Windows NT 4.0 computer lab and a 35 machine Mac OS9 lab. Upgraded various servers on campus to OSX when it became available; which drastically increased the reliability of the server infrastructure.
Letter(s) Of Recommendation
